Write To Us List
If you have a previous request, you can query it here.
Query RequestAllergy Notification
I am allergic, what should I do?
You are kindly requested to submit the following information in full, in order for your allergy reporting to be processed in detail and necessary actins to be taken for you more quickly and accurately.
1. What is the product causing allergy?
2. Severity/degree of your Allergy (Minor or Major)
3. Will you still be affected if the other guests on board the airplane consume the product to which you have allergy? Please provide some details.
4. Make sure you have submitted your request no later than 48 hours prior to your flight.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.