Write To Us List
If you have a previous request, you can query it here.
Query RequestHand baggage
Do I have to pay extra for my cabin baggage?
Each piece of cabin baggage must not exceed the dimensions 20 cm x 40 cm x 55 cm. It is not possible to add your hand baggage allowance onto your free baggage allowance. You can find detailed hand baggage guidelines in our General Rules section.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.