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BolPoints Detail
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What is BolBol?
What is BolBol?

For inquiries and questions related to BolBol, you can call our toll-free call center att 0 (850) 399 17 016

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Member of Pegasus BolBol since .;

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To not miss the advantage of flying with Pegasus BolBol, you must use your BolPoints before they expire.

For inquiries and questions related to BolBol, you can call our toll-free call center at 0 (850) 399 17 01.

Baggage Allowance

Baggage Allowance

 

Baggage allowance for on board baggage on international and Cyprus flights have changed.

The new rules apply to tickets booked from after 14 February 2024.

If you bring additional item or items over the size limit into the aircraft, extra charges will apply for each additonal item while boarding.

You can review the baggage allowances available in each flight package in the tables below:


 
Guests who do not have cabin baggage allowance on international and Cyprus flights are only allowed 1 under seat bag.



Guests who have cabin baggage allowance on international and Cyprus flights are allowed 1 cabin bag and 1 underseat bag.


In addition, our guests with Saver, Saver Plus and Comfort Flex packages have 20 kg check-in baggage allowances.


There is no change in cabin baggage and check-in baggage allowances on domestic flights. Our current rules will continue to apply.




FAQs about Changing International and North Cyprus Flight Packages

Frequently Asked Questions

On which flights will the new flight packages and baggage rules be in effect?
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They will be in effect on International flights and North Cyprus. There is no change in our domestic (Türkiye) flights packages, the current rules will continue to apply to our domestic flights.

 

What is an underseat bag, which is included in the Light Package on International flights and North Cyprus?
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It means a bag that will fit under the seat in front of the guests! With the Light Package option, guests are allowed a single piece of underseat bag, whether it’s a handbag, laptop case or a small backpack, as long as it’s doesn’t exceed the maximum size of 40x30x15 cm and weighs up to 3kg.

 

Why do you change the structure of your flight packages?
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With the new flight packages, we aim to minimize congestion during boarding, ensure timely completion of the boarding processes, prevent overcrowding in overhead bins, and provide a better flight experience for our guests.

 

Are you completely removing the cabin baggage option from your packages?
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No, we are not! With the Saver, Saver Plus and Comfort Flex options, guests are allowed to bring 1 underseat bag, 1 piece of cabin baggage and 1 piece of check-in baggage on our international and North Cyprus flights. Only the Light Package option, our lowest fare category, has no cabin baggage or check-in baggage included in the booking.

 

Will the new rules apply to flights that I have already booked?
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No, they won’t. For tickets booked before 14 February, guests can travel according to the rules valid on the date the ticket was booked.

 

What are the new flight packages and their features for International flights and North Cyprus?
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The new Light Package option, our lowest fare category, is available as of 14 February and offers travel without cabin baggage or check-in baggage. Guests who book the Light Package are allowed to bring one underseat bag that fits under the seat, with a maximum size of 40x30x15 cm and weighing up to 3kg. Our other newly updated flight packages are Saver, Saver Plus and Comfort Flex. Guests who book one of these options are allowed on board to bring 1 underseat bag and 1 piece of cabin baggage, as well as 1 piece of check-in baggage.

 

Can I add extra baggage allowance to the Light Package?
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Yes, you can! Our guests who have booked the Light Package can additionally book cabin baggage if there is a cabin baggage limit on the flight, or check-in baggage starting from 12 kg. Our best prices are offered on flypgs.com or the Pegasus Mobile app.

 

Will I be able to pack items such as liquids, electronics, etc., which I previously carried in my cabin baggage, in the underseat bag as part of the Light Package? Will I be able to bring them on board?
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Guests can pack these items in their underseat bags as long as the size and weight limits permitted in the Light Package are not exceeded.

 

What are the baggage rules that apply to the other packages on International flights and North Cyprus?
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In addition the Light Package, which is our base package on our International and North Cyprus flights, we have 3 renewed flight packages. These are Saver, Saver Plus and Comfort Flex. Guests are allowed to bring 1 underseat bag, 1 piece of cabin baggage and 1 piece of check-in baggage when they opt for any of these 3 packages.

 

I arrived at the boarding gate with my cabin baggage, but the flight package I booked does not include cabin baggage allowance.  Or – my bag exceeds the size and/or weight limit included in my package. What do I do now?
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If you bring additional items or items over the size and/or weight limit onto the aircraft, extra charges will apply when boarding for each additional piece. Also, the additional piece or pieces that are over the size and/ or weight limit or not included in the package will not be allowed into the cabin, but they will be checked in under the plane. If you are travelling with baggage, we recommend that you book baggage allowance according to your needs before your flight as our digital channels offer the most advantageous prices.

 

Why did you make such changes to your flight packages?
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We have updated our flight packages and the baggage rules for our 4 packages on our International and North Cyprus flights in accordance with the travel needs and flying habits of our valued guests! With this change, we aim to improve the guest experience by eliminating congestion during boarding & disembarking and offering you the best option based on your baggage preferences.

 

 

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