Frequently Asked Questions
Who is Gulf Sigorta A.Ş.?
Turins Sigorta who has been rendering insurance service in Turkey since 2013 started operating as ‘’GULF Sigorta A.Ş.’’ in June 2016 after the investment of multinational company GULF INSURANCE GROUP K.S.C.P in Turkish market.
GULF INSURANCE GROUP K.S.C.P
GULF INSURANCE GROUP K.S.C.P with 44 % of its shares owned by Kuwait Projects Company (KIPCO) , 41,4 % owned by Fairfax Financial Holdings Limited and the remaining shares open to treasury and public established in 1962.Company pursues its operations in 9 different countries with the expertise and experience gained from partnership of two giant companies situated in their regions.
In how many regions does Gulf Sigorta A.Ş. operate in Turkey?
Gulf Sigorta A.Ş. in addition to its Head Office in Istanbul, operates as 5 individual regional directorates in Turkey. Those are Istanbul, Ankara, İzmir, Adana and Bursa Regional Directorates.
What is Travel Insurance?
Those are the insurance products and options which cover the persons who travel abroad or in the country against the travel inconveniences as well as individual accident and treatment indemnities.
How can I purchase travel insurance via web site of Pegasus Airlines?
You may purchase travel insurance in two different ways through Pegasus Airlines website,www.flypgs.com.
- Along with your flight ticket on the booking path
By purchasing the insurance product which you deem that it is good for your travel from the insurance white site
What is insurance with flight ticket?
The insurance offered along with your flight ticket is specially designed for Pegasus Airlines passengers who prefer to fly with Pegasus Airlines and purchase the Gulf Sigorta Travel Insurance. Travel insurance is valid for 48 hours for one way flights and maximum up to 90 days for return flights. Travel insurance expires, when you return to the city of origin, residency.
Does everyone automatically have the insurance with the flight ticket?
No. You have to purchase travel insurance while buying your airline ticket only when you travel with Pegasus Airlines and book your travel online.
Is it possible to Cancel or Return Travel Insurance?
Please contact our Customer Service for more information.
I have purchased my travel insurance along with my return flight ticket. But then, I have changed my flight dates. In such cases, will I still benefit from my 30-day valid travel insurance?
Yes. Your travel insurance will start and be valid on the new travel dates.
What is the maximum age limit for purchasing a Travel Insurance policy?
Minimum age for the embedded travel insurance is 2 months and no maximum age limit. However certain excesses apply for the passengers over 64 years of age. On the white site; Schengen Visa Health Insurance is limited with 80 years-old, Travel Guard® Annual Travel Insurance with 65 years-old and other insurance options with 75 years-old.
What is the expiry date of Travel Insurance?
The travel insurance is valid between the policy inception and expiry dates which are determined by the insured.
What is the territorial area of Domestic Travel Insurance policy?
It is valid within the borders of Turkey and indemnifies you during your travels within the territory of Turkey.
What is the Geographical coverage of the policy?
Gulf Sigorta Travel Insuranca– Designed for Pegasus Airlines customers, the coverage is valid to all the destinations that are serviced by Pegasus Airlines (except for Cuba, Congo and Afghanistan, Iran, Syria, Sudan, North Korea, Crimea). For all the other products please note the coverage below:
Schengen Product – Coverage is valid in Schengen Countries only.
Worldwide Products – Coverage is valid in all countries worldwide except
Afghanistan, Cuba, Democratic Republic of Congo, Iran, Syria, Sudan, North Korea or the Crimea region
Domestic Product – Coverage is valid only within Turkey